Program

16:00

Registration

07:00

Registration, and networking breakfast

08:15

Opening of the congress and welcome speech – Mrs. Sylvie Tremblay, RPCU’s GM

Sylvie Tremblay

RPCU General Manager

08:20

Special Speech – Mr. Majorik Bouchard, Deputy General Director of CISSS Laval

08:45

Conference “Decentralization: true benefit for patients & Les États généraux du travail social” – Mr. Pierre Paul Malenfant , Co-president of Les États généraux

09:45

Q&A period

10:15

Networking break and exhibition booth visits

10:45

Workshops A (duration 1h30)

A1 The intersectionality of the mandates of committees and complaints commissioners: from theory to reality

A2 The range in ID-ASD-PD: services in harmony with people's needs

A3 Promote well-treatment towards elderly persons in all environments and contexts

A4 Best practices for collaboration between UC's and the Department of Quality, Evaluation, Performance and Ethics

A5 The user and the frontline actors, a relationship to be built

12:15

Networking lunch break

14:15

Workshops B (duration 1h30)

B1 Patient partnership in matters of youth: improving practices with users

B2 Promoting User Rights to Québec’s English-speaking population

B3 Aging, loss of autonomy and consumption of psychoactive substances: what are the issues, and how to improve the services?

B4 Population approach in health and social services and ethnocultural communities

B5 RPCU mission’s roundtables: review and perspectives

15:45

Networking break, free time for discussion between the participants and exhibition booth visits

18:00

Opening of the dinner and award ceremony

18:15

Dinner

20:00

Special Speech – Ms. Sonia Bélanger, Minister Delegate of Health and Seniors

20:20

Award ceremony: RPCU Prizes and Denis-Marceau Prize

07:00

Networking breakfast

08:15

Special Speech – Ms. Catherine Blouin, Member of the National Assembly of Quebec for Bonaventure and Parliamentary Assistant to the Minister of Health

09:00

Special Speech “Carry the voice of the user” – Dr Mauril Gaudreault, President of Collège des médecins

Dr Mauril Gaudreault

President of Collège des médecins du Québec

09:30

Break

09:45

RPCU’s Annual General Meeting

11:45

Closing speech – Mr. Pierre Hamel, RPCU’s COB and Ms. Diane Gagnon, chairperson of CUCI de la Mauricie-et-Centre-du-Québec

12:00

End of RPCU’s Annual General Meeting, and end of the congress

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Program

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