Program

16:00

Registration

07:00

Registration, and networking breakfast

08:15

Opening of the congress and welcome speech – Mrs. Sylvie Tremblay, RPCU’s GM

08:20

Speech (special guest – coming soon)

08:45

Panel “Decentralization: true benefit for patients!”

09:45

Q&A period

10:15

Networking break and exhibition booth visits

10:45

Workshops A (duration 1h30)

A1 The intersectionality of the mandates of committees and complaints commissioners: from theory to reality

A2 The range in ID-ASD-PD: services in harmony with people's needs

A3 Promote well-treatment towards elderly persons in all environments and contexts

A4 Best practices for collaboration between UC's and the Department of Quality, Evaluation, Performance and Ethics

A5 The user and the frontline actors, a relationship to be built

12:15

Networking lunch break

14:15

Workshops B (duration 1h30)

B1 Patient partnership in matters of youth: improving practices with users

B2 Promoting User Rights to Québec’s English-speaking population

B3 Aging, loss of autonomy and consumption of psychoactive substances: what are the issues, and how to improve the services?

B4 Population approach in health and social services and ethnocultural communities

B5 RPCU mission’s roundtables: review and perspectives

15:45

Networking break, free time for discussion between the participants and exhibition booth visits

18:00

Opening of the special night

18:15

Dinner

20:00

Speech (special guest – coming soon)

20:20

Award ceremony: Denis-Marceau Prize and RPCU Prize

07:00

Networking breakfast

08:30

Speech (special guest – coming soon)

09:00

Closing speech – Mr. Pierre Hamel, RPCU’s COB

09:15

Networking break

09:45

RPCU’s Annual General Meeting

12:00

End of RPCU’s Annual General Meeting, and end of the congress

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Program

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