Terms and policies

Accompanying persons

Companions of people with reduced mobility and individual interpreters are welcome and can assist the RPCU congress for free. However, the participant must add their companion or interpreter to their congress registration form (section 3 of the form). Travel and accommodation costs for accompanying persons or interpreters are not assumed by the RPCU.

Registration Policy

Registrations for the 2023 RPCU congress are managed by order of priority according to the date we receive registration forms. Once you receive the invoice, the registration fee must be paid within 30 days. Otherwise, the participant loses his registration priority.

Cancellation policy

  • Until July 31: a fee of 15% of the total amount paid will be retained for each refund requested.
  • From August 1 to August 31: a fee of 25% of the total amount paid will be retained for each refund requested.
  • After September 1: No refund will be granted for any cancellation made on or after September 1, 2023.
  • No refunds are issued outside of the time limits set out in this policy or in the absence of the conference attendee.
  • All refund requests must be sent to info@rpcu.qc.ca.

Policy regarding the choice of workshops

Your choice of workshops will be respected according to the maximum rooms’ capacities. If the maximum room capacity is reached, a second choice will be designated for you. The date you send your workshop choices, and the date you confirm your payment to the event will be decisive for this matter. For some workshops, a minimum of 20 participants is required.

Payment methods

An invoice will be issued for registrations. Payment can be made by check and sent to the address below, or by direct deposit and credit card.


Regroupement provincial des comités des usagers
1255, boulevard Robert-Bourassa, bureau 800
Montréal (Québec) H3B 3W3